Standard Shipping (2-12 business days)
Express (1-5 business days)
The Christmas Shipping Cut off Dates.
For Express Shipping 📦📧
New Zealand - 19th December
Northern Territory - 20th December
Western Australia - 20th December
Queensland, Victoria, New South Wales, South Australia & Tasmania - 21st December
For Standard Shipping/ Parcel Post 👇🏼📩New Zealand 14th December Northern Territory - 14th December Western Australia - 15th December Queensland, Victoria, New South Wales, South Australia & Tasmania - 18th December
The Aussie Pal are based in Australia.
Shipping times and costs will vary depending on your delivery location and method.
Once your order is shipped you will receive an email notifying you of the courier company and tracking number.
Any delays with shipment due to either carrier issues and/or exceptional or particular conditions related to the specific country is unfortunately not under our responsibility. Some delays may also occur during national holidays.
Please be aware that international orders may incur import duties and taxes, these are payable by you, the customer. If you are unsure whether this is applicable for your destination country, we do recommend that you contact your local customs office for more information.
You may be required to sign for delivery. Before signing, please inspect the package for any obvious tampering. If you receive an empty package but sign the delivery receipt and do not immediately report the fact to the carrier, unfortunately The Aussie Pal cannot be held responsible, and cannot issue a refund or replacement.
Please also keep the receipt of the delivered product in case you need to contact us about your purchase in the future.
No refunds on sale items.